Gym Management Software for the United Kingdom
GymWyse is the leading gym software UK operators trust to run their facilities. Purpose-built gym management software for the British fitness market — with native BACS Direct Debit collection, full GDPR compliance, VAT-ready reporting in GBP, and AI-powered churn prediction. Whether you run a single studio in Bristol or a multi-site chain across London, GymWyse gives you every tool you need to grow membership, reduce churn, and increase revenue.
The UK Fitness Market in 2025
The United Kingdom is home to more than 7,200 gyms and fitness facilities generating over £5 billion in annual revenue — making it the fastest-growing fitness market in Europe. Over 10.4 million Britons hold active gym memberships. Boutique fitness studios have grown by 28% since 2023, driven by demand for specialist training, community-focused experiences, and hybrid in-person and digital programming. At the same time, independent gym operators face intense competition from budget chains like PureGym and The Gym Group, which continue to expand aggressively, as well as premium boutique concepts commanding higher price points. In this competitive landscape, the right gym management software is not a luxury — it is a survival tool.
Gyms across the United Kingdom
Annual UK fitness industry revenue
Active gym members nationwide
Boutique studio growth since 2023
Seamless BACS Direct Debit Collection
Direct Debit accounts for over 80% of recurring gym membership payments in the United Kingdom. GymWyse provides seamless BACS Direct Debit collection through a native GoCardless integration — with no payment processing markup added by GymWyse on top of GoCardless fees. Your members set up their DD mandate in 60 seconds via the member app. Failed payments are retried automatically with three attempts spread over 14 days, achieving a 40% recovery rate on failed DDs compared to the 15-20% typical with manual chasing. Bank feed reconciliation keeps your accounts in sync without manual data entry.
- GoCardless integration for seamless BACS Direct Debit collection with no payment processing markup added by GymWyse
- Members set up Direct Debit mandates in 60 seconds via the GymWyse member app — no paper forms, no branch visits
- Failed payment retry is fully automatic: three attempts over 14 days with smart scheduling to maximise recovery
- Industry-leading 40% recovery rate on failed Direct Debits, compared to the 15-20% typical with manual follow-up
- Real-time reconciliation with bank feeds so your accounts are always up to date without manual data entry
- Supports variable Direct Debits for add-ons, personal training sessions, and overage charges beyond the base membership
Full GDPR Compliance Built In
With the Information Commissioner's Office issuing record fines and GDPR enforcement intensifying across the UK, gym operators cannot afford to rely on software that treats data protection as an afterthought. GymWyse is built with privacy-by-design architecture from the ground up. Every feature that touches member data has been designed with GDPR compliance as a core requirement, not a bolt-on. Your Data Processing Agreement is included at no extra cost, member data never leaves UK servers, and your team can action a right-to-erasure request with a single click.
- Full GDPR compliance built into the platform from the ground up with privacy-by-design architecture
- Data Processing Agreement (DPA) provided with every subscription at no extra cost — ready for ICO audit
- All member data stored on UK and EU servers (AWS London eu-west-2) and never transferred outside UK jurisdiction
- Right to erasure: one-click member data deletion with full audit trail for ICO accountability
- Data portability: export all member data in standard machine-readable formats (CSV, JSON) on demand
- Consent management for marketing communications built into every member touchpoint — sign-up, check-in, app interactions
- Cookie compliance handled automatically on your member-facing booking pages and portals
Built for UK Gym Operations
Every operational detail has been configured for how British gyms actually run — from VAT calculations to bank holiday scheduling.
VAT Handling
Automatic VAT calculation on all transactions at the standard 20% rate with support for reduced and zero-rated items. VAT-inclusive pricing display across all member-facing surfaces. Quarterly VAT report generation compatible with Making Tax Digital (MTD) for seamless HMRC submissions. Native Xero and QuickBooks integration syncs invoices and payments automatically.
GBP Pricing
All prices, reports, invoices, receipts, and Direct Debit mandates are displayed and processed in British Pounds. No hidden currency conversion fees. Your members see GBP at every touchpoint, and your accounting exports are natively in pounds — no post-processing required.
Bank Holidays & Scheduling
Auto-adjust class schedules for all UK bank holidays including England, Scotland, Wales, and Northern Ireland regional variations. Staff rotas update automatically. Members receive push notifications about holiday schedule changes. Recurring classes intelligently skip or reschedule around bank holidays.
Multi-Site Management
Purpose-built for growing UK gym chains. Unified dashboard showing revenue, attendance, churn, and occupancy across all locations. Per-site drill-downs for granular analysis. Centralised membership management with cross-location access controls. Staff can be assigned to one or multiple sites.
Staff Contracts & Commission
Track staff contracts, working hours, and commission in GBP. Configure PT session commission rates per trainer. Automated commission calculation and reporting. Holiday accrual tracking aligned with UK employment law minimums. Export payroll-ready reports for your accountant.
UK Fitness Trends GymWyse Supports
The British fitness landscape is evolving fast. GymWyse is built to help you capitalise on every emerging opportunity.
Hybrid Memberships
The in-gym plus digital classes model is now standard across UK boutique fitness. GymWyse lets you create hybrid membership tiers that combine studio access, outdoor sessions, and on-demand video content under a single subscription with unified attendance tracking.
Outdoor Bootcamps
Park-based fitness sessions continue to surge in popularity across the UK. GymWyse supports outdoor venue management with park licensing compliance tracking, GPS-based check-ins for outdoor locations, and weather-aware scheduling with automatic member notifications.
Recovery Services
Ice baths, infrared saunas, and cryotherapy are growing 20% year-over-year in premium UK gyms. GymWyse handles amenity booking, capacity management, and add-on billing for recovery services alongside your core fitness programming.
Women-Only Sessions
Dedicated women-only training hours and classes are a growing demand across UK facilities. GymWyse allows you to schedule, promote, and manage gender-specific sessions with appropriate access controls and targeted marketing automation.
Early Morning Classes
A 6am class surge is sweeping the London commuter belt and major UK cities as professionals fit training around work schedules. GymWyse provides demand forecasting to help you optimise early-morning class capacity and staffing levels.
Complete Gym Operations Platform
Beyond the UK-specific features, GymWyse covers every aspect of running a gym. Membership management with flexible tiers and freeze options. QR-code check-ins via the member app. Class scheduling with waitlists and automatic notifications. Billing and invoicing in GBP with Direct Debit and card support. Personal training booking with session packages and recurring appointments. Staff management with role-based permissions, shift scheduling, and commission tracking. Revenue analytics with real-time dashboards. AI churn prediction that flags at-risk members 30 days before they cancel. All configured for UK operations out of the box — no workarounds, no manual configuration.
The Foundry, London
2 locations (Shoreditch and Hackney) — 450 members — CrossFit box
Challenge
The Foundry was previously using Glofox to manage their two CrossFit locations. They faced persistent BACS Direct Debit collection issues with Glofox's third-party payment integration, which lacked automatic retry logic and charged per-transaction fees. Monthly churn sat at 4.2% with no churn prediction tooling to identify at-risk members. Each location ran on a separate dashboard, making it impossible to get a unified view of the business. The owner spent hours each week manually reconciling payments and switching between dashboards to understand overall performance.
Solution
The Foundry migrated to GymWyse in 3 days with zero downtime. GymWyse's native GoCardless integration replaced the unreliable third-party payment setup, bringing automatic retry logic and bank feed reconciliation. AI churn prediction flagged 34 at-risk members in the first week. The unified multi-location dashboard gave the owner a single view across both Shoreditch and Hackney for the first time.
Monthly churn (from 4.2%)
Recovered in failed payments
Unified across 2 locations
Full migration from Glofox
“Glofox was costing us money we didn't even realise we were losing. Failed Direct Debits were falling through the cracks, and we had no idea which members were about to cancel. GymWyse recovered £1,800 a month in failed payments and cut our churn from 4.2% to 2.8%. Having both locations on one dashboard changed how I run the business — I can see everything in one place for the first time.”
Marcus Webb
Owner, The Foundry (Shoreditch & Hackney)
“We switched from a US-based platform that didn't understand UK Direct Debit or VAT. GymWyse handled the migration in under 48 hours, and our failed payment rate dropped from 7.1% to 2.4% within the first month. The GDPR compliance tools gave us confidence we simply didn't have before — our insurance provider even reduced our premium when we showed them the DPA and data hosting setup.”
Laura Dennison
Owner, Iron House Gym
“Managing three Edinburgh locations on separate systems was a nightmare. GymWyse's multi-site dashboard finally gave us a real picture of the business. Churn prediction identified 19 at-risk members in the first week — we saved 11 of them with automated re-engagement campaigns. The AI pays for itself every single month.”
Craig Thornton
Director, Apex Fitness (3 locations)
GymWyse vs Glofox for the UK Market
See how GymWyse compares to Glofox on the features that matter most to UK gym operators. For a full detailed breakdown, visit our Glofox comparison page.
| Feature | GymWyse | Glofox |
|---|---|---|
| Monthly Pricing | From £79/location | From £110/location |
| BACS Direct Debit | Native GoCardless (included) | Third-party add-on (extra cost) |
| GDPR Tools | Full suite (DPA, erasure, consent) | Basic consent only |
| Churn Prediction | AI-powered (14 signals) | Not available |
| Multi-Location Dashboard | Unified (included in Growth) | Separate dashboards per site |
| UK Data Hosting | AWS London (eu-west-2) | EU servers (Ireland) |
| VAT Reporting | Built-in + MTD ready | Manual export required |
| Setup Fee | £0 | £300+ |
Serving Gyms Across the United Kingdom
GymWyse powers fitness facilities in every major UK city. Explore our dedicated city pages for local market insights.
Frequently Asked Questions
Everything UK gym owners need to know about GymWyse.
Transparent Pricing in British Pounds
No hidden fees. No currency conversion. No long-term contracts. All pricing in GBP for UK customers. Cancel anytime.
Starter
Single location
- Full gym management platform
- BACS Direct Debit (GoCardless)
- GDPR compliance suite
- VAT-ready reporting
- Class scheduling and booking
- Member app with QR check-in
- Revenue analytics dashboard
- Email support (4hr response)
All plans include BACS Direct Debit, GDPR compliance suite, and VAT-ready reporting. No setup fees. 14-day free trial on Starter and Growth plans. Visit our pricing page for a full feature comparison.
Ready to Upgrade Your UK Gym?
Join hundreds of UK gyms that have switched to GymWyse for native Direct Debit, GDPR compliance, and AI churn prediction — all in one platform, priced in GBP. Start your 14-day free trial today, or book a personalised demo to see how GymWyse fits your specific operation. Migration from your current provider is handled by our dedicated team — most gyms are live within 48 hours.
Switching from another provider? Learn about our free migration service.