GymWyse
Gym

Membership Management SoftwareFor Independent Studios Worldwide

Membership management is the operational core of any recurring-revenue fitness business — tracking who is active, who is at risk, who is frozen, and who needs to be won back. Purpose-built membership management software gives gym owners a single source of truth for their member base, automating the communications and admin that would otherwise consume hours of staff time daily.

No credit card required · All features included · 80+ cities supported

What Membership Management Software Should Do For You

Membership management is the operational core of any recurring-revenue fitness business — tracking who is active, who is at risk, who is frozen, and who needs to be won back. Purpose-built membership management software gives gym owners a single source of truth for their member base, automating the communications and admin that would otherwise consume hours of staff time daily.

Most gym cancellations are preventable if the studio catches at-risk signals early enough. An attendance drop from 3×/week to 1×/week is typically visible 6–8 weeks before a cancellation request arrives — studios with the data and the automated workflows to act on that signal retain significantly more members than those waiting for a cancellation to take action.

The average independent gym generates $15,000–$50,000 per month. With the right software automating billing, scheduling, and member communications, owners typically recover 5–10 hours of admin time per week — time that goes back into coaching, community building, and growth.

The 5 Biggest Operational Challenges for Gym Owners

1

No clear picture of which members are at risk of churning before they actually cancel

2

Manual processes for handling freezes, cancellations, and membership upgrades

3

Inability to segment members by activity level for targeted retention campaigns

4

New member onboarding left entirely to front-desk staff with no systematic follow-up

5

No reactivation campaigns to win back lapsed members who left on good terms

How GymWyse Solves These Challenges

Every feature below is included at every pricing tier. No add-ons, no feature gating.

Churn prediction dashboard that flags at-risk members by attendance and engagement signals

Self-serve member portal for freezes, upgrades, and cancellations with staff oversight

Segmented communication tools for active, at-risk, frozen, and lapsed member groups

Automated new member onboarding sequence spanning the critical first 30 days

Win-back campaign builder with personalised offers for lapsed members

Standalone advice — useful whether or not you use GymWyse

3 Growth Strategies for Gym Owners

1

Implement a 30-60-90 day new member check-in programme: an automated series of communications at each milestone that reviews progress, asks about class preferences, and introduces relevant additional services. Members who receive consistent contact in their first 90 days cancel at roughly half the rate of those left to navigate the gym independently.

2

Create a 'paused member re-engagement offer': when a member unfreezes after a pause, automatically trigger a personalised welcome back message with a one-month rate reduction. This removes the inertia cost of returning and captures members who would otherwise let a frozen membership quietly lapse.

3

Run an annual member survey and act visibly on the results: publish what you heard and what you're changing on your social channels and member emails. Members who feel heard are loyal members; this single piece of communication has measurable impact on renewal rates at annual membership decision points.

Simple, Transparent Pricing

Every plan includes every feature. No surprise add-ons.

Starter
$59/mo
Up to 150 members
All features included · vs ClubReady at $150–$400/mo
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Professional
$99/mo
Up to 500 members
All features included · vs ClubReady at $150–$400/mo
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Enterprise
$149/mo
Unlimited members
All features included · vs ClubReady at $150–$400/mo
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Switching from ClubReady? Free data migration included on all plans.

Ready to run your gym smarter?

Join studios across 80+ cities who manage billing, scheduling, and member retention in one platform — starting at $59/mo.